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FAQ
General FAQ
Please select a question:
1.
What can I do with Intelligent Finance online banking?
2.
Are there any extra charges for banking online with Intelligent Finance?
3.
If I can't find the answer to a question online, is there any other help available?
4.
When can I access your website?
5.
If we have a joint plan, can we also have jars in our own names?
6.
If we have a joint plan, can both of us transact on all jars?
7.
Why does the connection speed to your site vary?
8.
Can I use the Intelligent Finance website from outside the UK?
9.
What happens if I lose my connection to Intelligent Finance?
10.
Can I use financial software such as Microsoft Money with Intelligent Finance's website?
11.
Can I print the information I want?
12.
What happens if I enter the wrong amount in a transaction?
13.
Why does Intelligent Finance log me out after a period of inactivity?
14.
Why do you use jar names?
15.
What are your provisions for special needs users?
16.
How do I enlarge the text?