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FAQ
Current account FAQ
Please select a question:
1.
Do I get a cheque book?
2.
Can I set up direct debits and standing orders on my current account?
3.
Do you issue banker's drafts?
4.
Can I get an overdraft?
5.
Will I be charged for withdrawing or depositing funds?
6.
Do you have an arrangement with any high street bank for depositing and withdrawing funds?
7.
What are payments under the Faster Payments Scheme?
8.
What is C.H.A.P.S?
9.
Do I need a current account with an existing bank or building society to operate an Intelligent Finance plan?
10.
Will I be charged at other banks if I use my Intelligent Finance card at their cash machines?
11.
My card was swallowed by a cash machine, how do I get it back?
12.
How do I cancel a cheque?
13.
How do I change the date or amount of my standing order?
14.
How do I change my PIN?
15.
What is the difference between a standing order and a direct debit?
16.
What is the difference between a debit card and credit card?
17.
Can I use my Intelligent Finance card abroad?