With CHAPS, the funds will leave your jar immediately and will be credited to the receiving account on
the same day, provided that you make the request before 2.30pm. You can set up a CHAPS payment up to 2
days in advance.
When you enter the date of transfer as today and the request is made after 2.30pm we will not allow the
transaction and will ask you to either choose a different date or another payment method. For future
dated payments, if you choose a non-banking day as the date the money leaves your jar, we will send the
payment on the next banking day.
Although it is normal for the funds to reach the receiving account on the same day, we cannot accept
liability if the system fails or the funds fail to reach the receiving bank on time for any other reason
beyond our control.
Please note that once the funds have left your jar, it will not be possible to cancel the payment. Please
visit our Fees and Charges page
for details of the current fee for this service.
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