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Authorisation


As a safeguard to your online security we ask for your specific authorisation when you set up or amend a payment instruction. We have taken the step to introduce free SMS texting which will help to ensure that you, and only you, can set up payments over the web. We do this by texting an authorisation code to your mobile phone every time you set up or amend a payment instruction. In turn, you must type that authorisation code when prompted so that we know the person making the change is the same person holding your mobile phone. This should reassure you that no-one other than you should be able to set up transfers from your jar. If you change your mobile phone number do not forget to contact us to update your personal details.

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